Your Privacy Matters

Media Alacarte is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Last updated: September 10, 2024
1

Definitions

"3rd Party Advertising Networks" means any platform we connect to for advertising, including Google, Facebook, Instagram, TikTok, Twitter, and LinkedIn.

2

Information We Collect

Personal Information You Provide

  • Registration: name, email, phone number, username, password, city, time zone.
  • Customer Support: messages and details you send to our support team.
  • Purchases: payment details such as credit card number and billing address.
  • 3rd Party Advertising Platforms: if you connect services (e.g., Meta, Snapchat), we access certain account data to provide the Service.
  • Other Contacts: details provided in customer, vendor, or partner interactions.

Some information is necessary to use the Services. If you choose not to provide required data, certain features may be unavailable.

Information Collected Automatically

  • Log Data: IP address, browser or device type, pages visited, search terms, ad interactions.
  • Cookies & Similar Technologies: we use session and persistent cookies to operate and improve the Services.
  • Device & Interaction Data: device identifiers, referring pages, content viewed, timestamps, and email engagement.
  • Do Not Track: our Services do not behave differently in response to DNT signals at this time.
3

How We Use Information

  • Create and manage accounts; provide and improve the Services; process payments.
  • Authenticate logins (including two-factor authentication).
  • Respond to inquiries and provide customer support.
  • Personalize experiences and remember preferences.
  • Publish content you choose to share on social platforms.
  • Provide tailored advertising for Media Alacarte (e.g., via Google Ads).
  • Analyze usage, troubleshoot, ensure security, and develop new features.
  • Send service updates and marketing communications (where permitted).
  • Enforce agreements and comply with legal obligations.

EEA legal bases: consent, performance of a contract, legal obligations, and legitimate interests.

4

How We Share Information

  • Compliance & Law Enforcement: to comply with laws, legal process, and protect rights, safety, and property.
  • Business Transfers: in mergers, acquisitions, reorganizations, or bankruptcy, with appropriate safeguards.
  • Affiliates & Partners: within our group and with trusted partners as needed to provide the Services.
  • Other Third Parties: we may share aggregated or de-identified data for business, analytics, or marketing purposes.
5

Data Security & Retention

We implement administrative, technical, and organizational measures to protect Personal Information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure.

We retain Personal Information only as long as necessary for the purposes described, or as required by law. When data is no longer needed, we delete or anonymize it.

6

International Data Transfers

Your Personal Information may be transferred to and processed in countries other than your own. We protect such transfers as described in this Policy and as required by applicable law.

7

Children's Privacy

Our Services are not directed to children under 16, and we do not knowingly collect Personal Information from them. If you believe we have collected data from a child under 16, contact us at info@mediaalacarte.net and we will delete it promptly.

8

Your Rights

Depending on your jurisdiction, you may request access, correction, deletion, restriction, objection, or portability of your Personal Information, and you may withdraw consent at any time.

To make a request or update preferences, email us at info@mediaalacarte.net.

9

California & Nevada Residents

California (CCPA)

California residents may request categories and specific pieces of Personal Information collected, sources, business purposes, and categories of third parties. We do not sell Personal Information. We will respond to verifiable requests within 45 days.

Nevada

Nevada residents may opt out of the sale of covered information. We do not sell your Personal Information. Email info@mediaalacarte.net with the subject "Nevada Do Not Sell Request".

10

Changes to this Policy

We may update this Policy from time to time. If we make material changes, we will notify you by posting a notice on our website, sending an email, or by other appropriate means. Your continued use of the Services after changes become effective constitutes acceptance.

Questions or Requests?

Contact us at info@mediaalacarte.net to exercise your rights or ask any questions about this policy.